Follow a link?

This page offers the web links referred to in Multimodal Usability.

Inactive links?

The latest check of the links on this page was made on 13 October 2009. All links were working.

AGTK (2007) Annotation graph toolkit.

Alexander D (2006) Contextual inquiry and field studies.

Allan J, Core M (1997) Draft of DAMSL: dialog act markup in several layers.

Balanced Scorecard Institute (1996) Basic tools for process improvement. Module 4: affinity diagram.

Battey K (2007) Survey questions and answer types.

Bernsen NO, Dybkjśr H, Dybkjśr L (1998b) Guidelines for cooperative dialogue.

Bias R, Butler S, Gunther R (2007) Customer interviews and profiles.

Calabria T (2004) An introduction to personas and how to create them.

Cockburn (2002) Use cases, ten years later.

Cooper (2008) Personas.

Creative Research Systems (2007) Survey design.

Crow K (2001) Customer interviews.

DataFace (2003) Description of facial action coding system (FACS).

Doyle JK (2006) Chapter 11: Introduction to interviewing techniques.

FACS Manual (2002) Chapter 2: upper face action units.

Gaffney G (2004) Contextual enquiry - a primer.

Hom J (1998) The usability methods toolbox.

Hom J (1998) Contextual inquiry.

HUMAINE (2006) HUMAINE emotion annotation and representation language (EARL).

IEC 61997 (2001) Guidelines for the user interface in multimedia equipment for general purpose use.

IEEE 1074 (2006) IEEE standard for developing a software project life cycle process.

IEEE 830 (1998) IEEE recommended practice for software requirements specifications - description.

ISO 13407 (1999) Human-centred design processes for interactive systems.

ISO 14915 (2002-2003) Software ergonomics for multimedia user interfaces. Parts 1-3.

ISO 16982 (2002) Ergonomics of human-system interaction - usability methods supporting human-centred design.

ISO 18529 (2000) Ergonomics - ergonomics of human-system interaction - human-centred lifecycle process descriptions.

ISO/IEC 12207 (2008) Systems and software engineering - software life cycle processes.

ISO/IEC 14598-5 (1998) Information technology - software product evaluation - part 5: process for evaluators.

ISO/IEC 14754 (1999) Information technology - pen-based interfaces - common gestures for text editing with pen-based systems.

ISO/IEC 15407 (2003-2008) Information technology - process assessment. Parts 1-7. NOTE: this link leads to the right information which, however, is numbered ISO-IEC 15504.

ISO/IEC 18021 (2002) Information technology - user interfaces for mobile tools for management of database communications in a client-server model.

ISO/IEC 9126-1 (2001) Software engineering - product quality - part 1: quality model.

ISO/IEC 9126-2 (2003) Software engineering - product quality - part 2: external metrics.

ISO/IEC 9126-3 (2003) Software engineering - product quality - part 3: internal metrics.

ISO/IEC 9126-4 (2004) Software engineering - product quality - part 4: quality in use metrics.

Kipp M (2008) Anvil: the video annotation research tool.

Lamantia J (2003) Analyzing card sort results with a spreadsheet template.

Malan R, Bredemeyer D (2001) Functional requirements and use cases. Bredemeyer Consulting, white paper.

NIAR (2004) Think-aloud protocol.

Nielsen J (1995) Card sorting to discover the users? model of the information space.

Nielsen J (1994a) Ten usability heuristics.

Nielsen J (1997) The use and misuse of focus groups.

Nielsen Norman Group (year unknown) Paper prototyping: a how-to training video.

NITE (2005) Natural interactivity tools engineering.

NITE (2007) The NITE XML toolkit.

NITE (2008) NITE XML toolkit homepages.

Noldus (2009) The Observer XT.

Praat (2009) Praat: doing phonetics by computer.

QuestionPro (2006) Designing your online survey.

SAMPA (2005) SAMPA computer readable phonetic alphabet.

SiliconFarEast (2004) Affinity diagram.

Silverman G (2006) How to get beneath the surface in focus groups.

Speecon (2004) Speech driven interfaces for consumer devices.

Spencer D, Warfel T (2004) Card sorting: a definitive guide.

Sperberg-McQueen CM, Burnard L (1994) Guidelines for electronic text encoding and interchange. TEI P3, Text Encoding Initiative, Chicago, Oxford. Updated web version from 2004.

Stimson GV, Donoghoe MC, Fitch C, Rhodes T with Ball A, Weiler G (2003) Rapid assessment and response technical guide. 9.4 Interviews. WHO, Geneva.

ToBI (1999) ToBI.

TRAINS (2000) The TRAINS project: natural spoken dialogue and interactive planning.

Transcriber (2008) A tool for segmenting, labeling and transcribing speech.

UPA (2000) What is user-centered design?

UsabilityNet (2006) User survey for design.

UsabilityNet (2006a) Focus groups.

UsabilityNet (2006b) Stakeholder meeting.

UsabilityNet (2006a) Contextual inquiry.

UsabilityNet (2006b) User observation/field studies.

UsabilityNet (2006c) Card sorting.

UsabilityNet (2006) International standards for HCI and usability.

W3C WCAG (2008) Web contents accessibility guidelines 2.0.

Walonick DS (2004) Excerpts from: survival statistics.

Wikipedia (2008) Paper prototyping.

Wikipedia (2009) Software prototyping.

Wikipedia (2009a) Use case.

Wikipedia (2009b) Personas.